Webbie FAQ's

In our experience, there are always more questions. We hope that our FAQ's page will answer many or most of the questions you have. If you have other questions please feel free to contact us using the online chat in the bottom right of every page or send us a question in our Contact Us page or for existing clients open a Support Ticket at our Members area. We will respond as quickly as we can.

Connecting a Domain Purchased Elsewhere

Once you sign up to any one of our Plans, you can connect a domain you've purchased from a different domain registrar to your Webbie site.

You can connect an external domain to Webbie using one of the following options:

  • Connect an existing domain to Webbie
    Your domain remains with the domain host that you purchased the domain from, but is connected to your Webbie site. There are 2 connection methods:
    Connecting via name servers (recommended)
    Connecting via pointing (not recommended)

Note: If you connected your domain to Webbie and can't access your site via your domain, use our Domain Troubleshooter to find out if there is a connection problem.

  • Transfer a domain to Webbie
    Your domain, and all aspects of managing it, are moved from the domain host you purchased the domain from to Webbie. Click here to learn more about transferring your domain to Webbie.
    Tip:Click here to learn more about the difference between connecting and transferring your domain to Webbie.

Alternatively, you can purchase a domain directly from Webbie when you sign up for any of our Plans. All of our Annual Subscription Plans come with a free one-year domain voucher.

If you need any further assistance, click here for the Webbie contact form, where you'll receive instant solutions for the most common issues. If you don't find your solution, you can submit a ticket for further assistance.

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